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Best Telephone Answering (Call Handling) Providers for Law Firms UK & US

The following are some of best providers of telephone answering (call handling) services for law firms and solicitors in the UK and US.

In a recent study, 85% of law firms interviewed admitted to not having a good process for dealing with new enquiries. If you are one of those firms, these companies could help you:-

Top Call Handling Providers for Law Firms UK

Onwards Answering – https://onwardsanswering.co.uk/

“We guarantee to improve your turnover; request one of our free trials and we’ll demonstrate how; We will become your front-line sales team. We’ll weed out the unwanted sales calls and spam AND we’re primed to listen for your next new business opportunity.”

Verbatim – https://verbatim-cc.co.uk/

“One of the more general (and useful) reasons for solicitors to use a call answering service is to help them qualify new enquiries. Using a series of set questions, a virtual receptionist can determine which callers need to speak to which departments, or even if the firm can actually help with their request. And if a member of staff is on holiday, the enquiry can still be handled in a professional manner, and the business won’t be lost.”

alldayPA – https://www.alldaypa.co.uk/

“When it comes to telephone answering, we’ve got the most complete range of services in the UK. If it involves answering the phone – we’ve got you covered.”

Moneypenny – https://www.moneypenny.com/

“Exceptional businesses, including Magic Circle law firms and leading brands, outsource their switchboard to Moneypenny. We give you dedicated receptionists, on hand 24/7, to look after everything your in-house team does and more.”

Top Virtual Receptionist / Phone Answering Services for Law Firms US

Ruby Receptionists and Live Chat Specialists https://www.ruby.com/

“Live virtual receptionists & chat 24/7/365. Ruby’s here to answer your calls and connect with your website visitors, so you can focus on your business. We never call in sick. We never go on vacation. We are always on.” Note Ruby also integrates with Clio.

Answering Legal – 24/7 Legal Answering Service – Specialized Law Firm Answering https://www.answeringlegal.com/

“We at Answering Legal recognized the need for law firms to have their calls handled in a specific way, and we recognized that other companies just weren’t filling that need properly.”

Abby Connect – Top-Rated Law Firm Answering Service |  https://www.abby.com/industries/lawyers/

“Our law firm answering service comes loaded with services, so that you can focus on building your client base and growing your firm. No more wasting time to focus on mundane and day-to-day office tasks.”

Guide to Call Handling for Law Firms

See also this guide to Call Handling for Law Firms from Moore Legal Technology, including the importance of handling calls and indeed all new enquiries effectively: https://www.moorelegaltechnology.co.uk/what-we-do/sell-more/call-handling.html

Need an Extra Opinion re Call Handling for Your Law Firm?

Get in touch through the contact form here if you want an extra opinion re best options for call handling for your law firm.

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