Rachel Shields Williams, Legal Technologist | Change Agent | Data Maven | Mindful Marketer | Innovator | Meaningful Adoption | Problem Solver | Chaos Organizer

As a legal business professional, I have built my career around the ability to assess and anticipate both internal and external customer needs, leverage my cross-industry experience to bring new insight to every project I undertake and develop, and implement operations and technologies that have had a meaningful measurable impact on a global scale.

Through these experiences, I have developed a unique mix of knowledge management, operations, process management, marketing, and business development skills, and how to apply them through the eye of a technologist. I focus on delivering innovative solutions that impact business development and improve firm efficiency while taking into account people, processes, and change management.

When I started in my current role, our firm intelligence tool was primarily for search within our marketing department. Under my leadership and management, we have developed use cases that have become critical to our success, including Proposal Generation, Bio Management, Experience Management, Experience Location, Pricing, Staffing, Recruiting, Diversity as well as serving as the cornerstone of a firmwide Knowledge Management strategy and supporting our firm enterprise search.

To put it simply I am a strategist that can translate vision into actionable goals and results, skilled in designing and implementing technology and process solutions that are innovative and practical.

Specialties: Knowledge Management | Project Management | Data Strategy | Technology Implementation | User Adoption |Team Building | Marketing Operations | Change Management | Business Development